Giving your employees work phones is good for your business. Here’s why

Back in the day, we could live our lives happily without being tied to a phone 24/7. But right now, we can hardly make a step without our smartphones. These smart devices accompany us everywhere we go to the point they have become an extension of ourselves. It’s undeniable that mobile phones have influenced every aspect of our lives, from how we communicate to how we shop or travel. So, it’s really no surprise they have brought significant transformations to the work environment as well. 

Work phones and mobile apps have become a common sight in almost all companies and organizations. Businesses have become aware that if they want to attract and retain top talent, they need to provide certain facilities to their employees, and business phones play an important role in the equation.

So, if you’re an entrepreneur looking to build a solid team and grow your business, giving your employees work phones might be a great idea. If you’re not yet convinced by the benefits this strategy can provide, here are a few aspects to consider. 

Remote work made easy

In recent years, the remote or hybrid work model has been gaining ground, whether caused by unprecedented crises or driven by workplace trends that take shape naturally. In times like these, it’s important for companies to acknowledge that employees’ needs are changing, meaning they have to provide the necessary support to make sure their workers are able to fulfill their tasks efficiently.

One way to beat the challenges of remote work and make things easier for employees is by providing business phones. By having a dedicated phone for their work-related duties, employees will be able to stay on top of their responsibilities at all times. They can check and respond to emails on the go, take part in zoom meetings when needed, and stay connected with other team members regardless of their location. 

Better work-life balance

Achieving a healthy work-life balance is anything but easy, especially when you work in a demanding fast-paced environment where you have to juggle multiple responsibilities and work long hours. many employees have the tendency to bring their work problems at home and the barrier between the two worlds becomes blurred. 

One way to separate work from home life is to have different devices for work and personal use. While some may find it inconvenient to carry around two phones, and would rather prefer having only one device to serve both purposes, others will find it liberating to create such a clear demarcation. Having separate phones gives employees the possibility to leave their work phones at home when their schedule ends and not worry about receiving notifications or calls that they may be tempted to answer when they’re off duty. It’s a simple yet effective way to maintain healthy boundaries and stay organized. 

Keeping customers happy

Some jobs require direct interaction with customers, in order to answer their queries or provide support. In this situation, response time becomes crucial for ensuring customer satisfaction. It’s a well-known fact that customers don’t like to wait around for an excessive amount of time until someone picks up the phone and answers when they need help. The longer they wait, the more frustrating the experience becomes. 

It would be a lot easier for employees to ensure timely response when contacted by customers if they had a business phone available. Also, if employees are not able to answer the phone right away, playing business phone music in the background while the customer waits for an answer is a nice touch that can help increase caller retention, especially if the music is good and not an annoying tune like most companies use. 

Enhanced security

It’s important for all companies to have clear guidelines about handling sensitive data from their customers and make sure all their employees know how to properly manage this information. As the incidence of data breaches continues to surge driven by the ongoing digitalization sweeping all industries and sectors, the need for better security measures also increases. 

That’s why using personal devices for work-related tasks is not the smartest idea if your employees are handling sensitive information on a daily basis. By giving your employees business phones you can eliminate many safety risks and ensure better data security for your company.   

Ease of use 

Technology has become an integral part of our lives, providing solutions for many common issues that we had to deal with in the past. However, despite the widespread use of tech devices, one should not assume that everyone is tech-savvy these days. Most people only have a basic understanding of the gadgets and apps they utilize, so it can be complicated for them to deal with more complex tasks involving technology. 

Fortunately, using a smartphone is something almost everyone is familiar with, so this is the one gadget that you can rest assured all your employees will be able to operate effectively, even if their tech knowledge is limited. 

Attract the right people 

Finding the right people is crucial for the long-term success of your company, but hiring and retaining top talent is not an easy thing to achieve. In order to attract qualified candidates that have the skills and experience you’re looking for, you have to give them enough reasons to choose you over other employers. 

Offering perks can go a long way in convincing applicants that your company is the best place for them. Even small details such as providing business phones for employees can make a difference in this respect. 

If you want your company to grow and thrive in an increasingly competitive business environment, you have to make smart decisions and invest in the right places. Giving your employees business phones is one of the simplest and most effective ways to make a positive change in your company. We guarantee that the benefits will outweigh the costs incurred. 

Image source: https://unsplash.com/photos/TpXoTb1uR5A

About 
Passionate about design, especially smartphones, gadgets and tablets. Blogging on this site since 2008 and discovering prototypes and trends before bigshot companies sometimes