Apple is constantly changing security methods, and the company automatically asks for a 6-digit passcode when iPhones and iPads are updated. Obviously, this is done to improve safety, as it involves a greater number of combinations to be guessed. But the user can get confused. Even the first time I updated my iPhone, the same thing happened to me, and I was thinking maybe I forgot my iPhone passcode, but then I remembered that I didn’t set the passcode on my device.
It is strange that the iPhone asks for a password that you never set or that it does not accept the correct password. But that’s not new. You are not alone. This problem can be permanently solved with the help of the techniques I am going to share with you.
Follow these quick tips to help you when your iPhone asks you for a passcode you don’t know or can’t remember.
Never set an iPhone passcode? Try this method first.
If you’ve never set up a passcode, some readers report that typing “1234” for a four-digit code request or “123456” for a six-digit code request worked for them. So try this first—it might work for you! Some readers report using 0000 or 8888- or multiples of a single number (for example, 5555.)
Apparently, the restriction code is set by the latest iOS update. When prompted, enter the restriction code 123456 for six-digit requests and 1234 for four-digit requests; – these are the default settings.
So make sure you reset the iPhone passcode to something else and make a note of that code. A reader reported that she tried it on two devices and that it worked for her. I haven’t been able to verify this.
But it’s worth a try.
Try to force restart your iPhone
If the default code didn’t work, you can try forcing a restart of your iPhone. In certain situations, this is called a “hard reset.”
A forced restart of your device should put an end to all the inconveniences that lead to requiring an unlock code to access the device. However, different iPhones behave differently. With the new versions, things are a bit more complicated than with the old ones.
- On the iPhone X / 8/8 Plus: Quickly press and release the volume up key, quickly press and release the volume down key, then press and hold the side key until you see the Apple logo appear.
- On the iPhone 7/7 Plus, press and hold the power button along with the volume down button until you see the Apple logo appear.
- On the iPhone 6 and earlier, press and hold the power button along with the home button until the Apple logo appears.
A forced reboot can be a solution to getting your device back in place and back to normal, when your iPhone is asking for a passcode after update.
If it didn’t work so far?
If you have tried and failed, save your iPhone as a full wipe using iTunes by putting it to iOS Recovery Mode. I am very sorry to report this news.
If you don’t know your device passcode and none of the suggested passcodes work, you need to reset your iPhone, iPad, or iPod to remove it. Ideally, you have a backup available on iCloud or via iTunes.
Unfortunately, whether you’ve set a passcode or haven’t set it up, if your device needs to enter a correct passcode to unlock it, there’s nothing you can do now other than erase it to remove the passcode. If you don’t have a backup, you will effectively lose everything on your device, including your photos, messages, music, and other data.
Recover with iTunes or Finder
If you have synced and backed up with iTunes (macOS Mojave and below and Windows) or Finder (macOS Catalina and above), OR if you don’t have a backup available before the update or you forgot your passcode, use the recovery mode of your computer via Finder or iTunes .
Make sure to connect the device to the computer using the original cable that came with the device or an MFI (Made for iPhone / iPad / iPod) certified cable.
- Disconnect the iDevice device from the computer.
- Close iTunes if it is open.
- Check for an update for your macOS Finder and iTunes on Windows or macOS Mojave and later.
- Restart the device in recovery mode (do not connect the device until it is turned off).
- Don’t let go when you see the Apple logo and keep holding on until you see the recovery mode screen. Recovery mode looks different depending on the iOS or iPadOS version of the device.
- Wait for Finder or iTunes to “see” your device.
- On the computer in Finder or iTunes, wait for the on-screen message “There is a problem with the (device) that requires updating or restoring.” A message should appear in iTunes or the Finder when the device is in recovery mode .
- Choose Restore
- Tap Restore and Update to confirm that you want to restore the device and that you want iTunes or the Finder to restore the device and update it to the latest iOS or iPadOS version available.
- Follow the on-screen instructions to set up your device.
Recover with iCloud
If you are signed in to iCloud and find that my iPhone is turned on, use iCloud. Make sure you are connected to power and a WiFi (preferred) or cellular network.
- From another iDevice or computer, go to iCloud’s Find My Site.
- Log in with your Apple ID and password.
- Click “Find iPhone
- Select the iOS device you want to delete.
- Click Delete to delete the iDevice device and its passcode.
- Once finished, the setup begins with the “Hello” screen.
- Follow the on-screen instructions.
- Be sure to set a six-digit passcode.
- Once the passcode has been set, restore your data from your iCloud backup.
- If there is no backup available, set it as NEW.
The article was about how to troubleshoot for an iPhone by asking for a passcode after update. Sometimes the iPhone asks for a password that we have never set, and if we put in any password, it won’t let you go inside. In this case, the methods I shared will definitely work for you. I recommend you to apply the easiest method first, then go into recovery mode.